GOLD STAR POLICIES

Policies and Guidelines at GSDS

HOW TO PREPARE FOR CLASS - 

  • Bring a hungry dog to class, don’t feed a meal right before training. This will make your dog more motivated to work for your training rewards.

  • Bring a variety of treats to class, ranging in different value. Have something lower value, like kibble or cheese, and something higher value, like hot dogs or chicken. Experiment and find out what your dog likes the most. Soft treats work better than hard treats, so the dog can quickly eat them without much chewing.

  • Bring your dog on a 6ft leash. Do not use a retractable flexi leash in class.

  • Bring a bed or mat for your dog to lay on.

  • Bring something for your dog to chew on during downtime, like a bully stick or stuffed kong. 

  • Give your dog time to potty outside before class and pay attention to signs during class that they may need to go outside. If an accident happens inside, use proper cleaning supplies to thoroughly clean the area.

  • Wear clothes and shoes that are easy to move in. During classes you may be moving quickly and working on the ground at your dog’s level.

  • Bring something to take notes. Each class will have homework and training a few minutes each day will be necessary to see progress in your dog.

TRAINING POLICIES -

  • Any refunds will be charged a $20 processing fee. Class refunds will only be given when an emailed request is received at least 48 hours prior to the first class. 

  • In order to keep our class sizes small, classes are non-refundable after the first class. If a class doesn't fit you and your dog, speak with the instructor about transferring to a different class or private instruction. 

  • Signing up for class is an agreement to attend all classes in the session. If you miss a class, we cannot offer make up classes or credits.

  • Private lesson payments must be made within 24 hours to secure your appointment. If payment is not received within 24 hours of the invoice being sent, your lesson will be canceled. 

  • Private lessons are refunds will only be gives when an emailed request is received at least 48 hours prior to the first class. Refunds are subject to a $20 processing fee. 

  • Seminar or workshops are non-refundable 14 days prior to the seminar, unless your spot can be filled. 

  • Group class settings are for dogs who are not reactive or aggressive towards dogs and people. If you dog barks and lunges at other dogs, shows signs of aggression or reactivity, we encourage you to do private training with our trainers. 

  • Bitches in season are allowed at class as long as they wear panties. 

  • Dogs must be up-to-date with vaccines according to the schedule recommended by your veterinarian.

  • Classes will be canceled and rescheduled due to inclement weather or instructor illness, we recommend following our Facebook page for the most up to date class info www.facebook.com/goldstardogs

DAYCARE POLICIES -

  • A meet and greet with a passing score is required before enrolling in daycare. 

  • Daycare is refundable if written notice of cancellation is received within 12 hours of the scheduled daycare. If notice is given after that time frame, a credit will be applied to the owner's account if requested. 

  • Any refunds will be charged a $10 processing fee.

  • Dogs must be kept up to date on vaccines and owners must provide proof to be kept on file at Gold Star. 

  • Clean fecal exams that include a test for giardia are required every six months. 

  • Dogs are required to be on a flea treatment. If fleas are found on a dog at daycare, owners are required to pick them up immediately or the dog will be give a flea bath for a $50 charge.

Gold Star Dog School and Daycare RGB log