top of page

GOLD STAR POLICIES

Policies and Guidelines at GSDS

HOW TO PREPARE FOR CLASS - 

  • Bring a hungry dog to class, don’t feed a meal right before training. This will make your dog more motivated to work for your training rewards.

  • Bring a variety of treats to class, ranging in different value. Have something lower value, like kibble or cheese, and something higher value, like hot dogs or chicken. Experiment and find out what your dog likes the most. Soft treats work better than hard treats, so the dog can quickly eat them without much chewing.

  • Bring your dog on a 6ft leash. Do not use a retractable flexi leash in class.

  • Bring a bed or mat for your dog to lay on.

  • Bring something for your dog to chew on during downtime, like a bully stick or stuffed kong. 

  • Give your dog time to potty outside before class and pay attention to signs during class that they may need to go outside. If an accident happens inside, use proper cleaning supplies to thoroughly clean the area.

  • Wear clothes and shoes that are easy to move in. During classes you may be moving quickly and working on the ground at your dog’s level.

  • Bring something to take notes. Each class will have homework and training a few minutes each day will be necessary to see progress in your dog.

TRAINING POLICIES -

  • Any refunds will be charged a $20 processing fee. Class refunds, credits, and transfers will only be given when an emailed request is received at least 48 hours prior to the first class. 

  • In order to keep our class sizes small, classes are non-refundable after the first class. If a class doesn't fit you and your dog, speak with the instructor about other options or private instruction. 

  • Signing up for class is an agreement to attend all classes in the session. If you miss a class, we cannot offer make up classes or credits.

  • Private lesson payments must be made within 24 hours to secure your appointment. If payment is not received within 24 hours of the invoice being sent, your lesson will be canceled. 

  • Private lesson refunds, credits or transfers will only be given when an emailed request is received at least 48 hours prior to the lesson. Refunds are subject to a $20 processing fee. 

  • Seminar or workshops are non-refundable 14 days prior to the seminar, unless your spot can be filled. 

  • Group class settings are for dogs who are not reactive or aggressive towards dogs and people. If you dog barks and lunges at other dogs, shows signs of aggression or reactivity, we encourage you to do private training with our trainers. 

  • Bitches in season are allowed at class as long as they wear panties. 

  • Dogs must be up-to-date with vaccines according to the schedule recommended by your veterinarian.

  • Classes will be canceled and rescheduled due to inclement weather or instructor illness, we recommend following our Facebook page for the most up to date class info www.facebook.com/goldstardogs

DAYCARE POLICIES -

  • A meet and greet with a passing score is required before enrolling in daycare. 

  • Daycare is refundable if written notice of cancellation is received within 24 hours of the scheduled daycare. 

  • Any refunds will be charged a $20 processing fee.

  • Dogs must be kept up to date on vaccines and owners must provide proof to be kept on file at Gold Star. 

  • Clean fecal exams that include a test for giardia are required every six months. 

  • Dogs are required to be on a flea treatment. If fleas are found on a dog at daycare, owners are required to pick them up immediately or the dog will be give a flea bath for a $50 charge.

RING RENTAL POLICIES

  • Ring rental includes one room for one hour, including set up and take down

  • Please remember to sign in. 

  • All dogs must be up to date on all vaccinations 

  • Please return equipment, etc. to where it was found. 

  • If there is any damage to the facility or equipment please notify Gold Star immediately. 

  • No instruction by outside instructors 

  • You must clean up after your dog both inside and outside. Please spray any accidents inside. No dog waste in the indoor garbage cans. There is a garbage can outside the front door. 

  • Make sure everything is put away, food is picked up off the floor, lights are turned off and lock the door.

  • Do Not remove anything from the room that is not yours!

  • Use of the Gold Star Dog School and Daycare facility is at your own risk. You are responsible for any damages caused by you or your dog.

gsds parking.jpg

Please review the parking map. Do not park in front of the neighboring business or in the alley way.

bottom of page